Privacy Policy

Effective Date: 1st March 2022

1. Introduction

Kingoya Enterprise Sdn. Bhd. (“Kingoya”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including product pages such as harvesting tools, or engage with our services.

Kingoya is a Malaysia-based agritools manufacturer serving global plantation companies and agricultural stakeholders.

2. Information We Collect

We may collect the following types of personal data:

2.1 Personal Identification Information

Full name

Company name

Email address

Phone number

Country/location

2.2 Business & Enquiry Information

Product enquiries (e.g. harvesting tools, poles, equipment)

Purchase interests or requests

Feedback or communication submitted via forms

2.3 Technical Data

IP address

Browser type and version

Device information

Pages visited and time spent

2.4 Cookies & Tracking Data

We may use cookies and similar tracking technologies to:

Improve website functionality

Analyse traffic and user behaviour

Enhance user experience

3. How We Use Your Information

We use your data for the following purposes:

To respond to enquiries and provide product information

To process business requests and communications

To improve our website, products, and services

To send updates, marketing, or product information (where permitted)

To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data based on:

Consent – when you submit forms or agree to cookies

Contractual necessity – to respond to product or service enquiries

Legitimate interest – to improve our services and business operations

Legal obligations – to comply with applicable laws

5. Sharing of Information

We may share your information with:

Internal teams within Kingoya and affiliated entities (e.g. IRGA group)

Service providers (IT, hosting, analytics, CRM systems)

Business partners or distributors (if relevant to your enquiry)

Regulatory authorities where required by law

We do not sell your personal data.

6. International Data Transfers

As Kingoya operates globally across multiple countries, your data may be transferred and processed outside your country of residence.

We ensure appropriate safeguards are in place to protect your data.

7. Data Retention

We retain your personal data only for as long as necessary:

To fulfil the purposes outlined in this policy

To comply with legal and regulatory requirements

8. Your Rights

Depending on your jurisdiction (e.g. Malaysia PDPA, GDPR), you may have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Withdraw consent

Object to processing

Request data portability

To exercise your rights, contact us at:

📧 [sales@kingoya.ag]

9. Data Security

We implement appropriate technical and organisational measures to protect your data from:

Unauthorised access

Loss or misuse

Disclosure or alteration

However, no online transmission is 100% secure.

10. Cookies Policy

We use cookies to enhance your browsing experience. You may:

Accept or decline cookies via browser settings

Disable cookies (may affect functionality)

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Us

For any questions regarding this Privacy Policy:

Kingoya Enterprise Sdn. Bhd.

43, Jalan Bulan U5/166,

Bandar Pinggiran Subang 2,

40150 Shah Alam, Selangor, Malaysia

📞 +60 3 7845 0187

📧 sales@kingoya.ag